We understand that the lack of reliable transportation can sometimes be a barrier to accessing our services. Transportation support can often be found through community resources, insurance coverage benefits, or local public transportation. Below are helpful transportation resources:
If you are a Texas Medicaid client you are eligible to use LogistiCare, a service that supports patients with transportation barriers to access medically necessary services. Advanced scheduling is required: at least 2 business days before your appointment. Phone: 1-877-633-8747
If you live in a rural area and need transportation to a Lone Star Circle of Care Clinic, CARTS Medical Transportation may be a useful resource. Fares do apply and vary depending on ride distance and schedule. Phone: 1-800-456-7433.
Ben White Health Clinic and Seton Circle of Care Clinics
Capital Metro operates a robust public transportation system in Travis County with routes that serve both of Lone Star Circle of Care’s clinic sites in Austin, Texas. For established patients with transportation barriers Lone Star Circle of Care is able to provide bus passes to support patients to attend appointments at Lone Star Circle of Care for medically necessary services. This type of transportation support is only distributed in-person during Lone Star Circle of Care appointments. If you have transportation barriers, please ask about this program at these locations at your next visit.
LSCC can also provide patients with applications for the following special programs:
Metro Access: “Capital MetroAccess is a demand-response, shared-ride service for people whose disabilities prevent them from riding regular bus and rail service.” (Capital Metro, January 2017)
Reduced Fare ID-Card: “The Reduced Fare ID Card (formerly the Disability Fare Card) allows eligible riders to receive a half-price fare.” (Capital Metro, January 2017) See application for eligibility requirements (Seniors 65 and older, Medicare card holders, among others may be eligible).