Lone Star Circle of Care provides youth-friendly health services at our Pediatric and Family Medicine clinics. Types of visits range from simple health concerns to sexual/reproductive health issues (like puberty concerns or STD testing).
Below, please explore a list of Frequently Asked Questions (FAQs):
Schedule online with our Patient Portal
You can make an appointment anytime online using your computer or mobile device. To make an appointment online, first login to the Patient Portal. Then click Schedule an Appointment.
Call to Schedule
Call 1-877-800-5722 during regular business hours to schedule an appointment by phone. Our service representatives are available Monday through Friday from 7 am to 6 pm and on Saturdays from 8 am to 1 pm.
If you can, you should bring:
- Parent or guardian; or
- A close relative (e.g., grandparent, aunt, uncle, adult sibling); or
- Another adult who has your parent's permission to consent for your care.
Patients 18 or older can consent for their own care. In some circumstances, minors under 18 can consent for their care.
- Photo ID or drivers license (see here for a list of acceptable documents)
- Vaccine / medical records
You will be asked to complete a program registration interview. This will typically be a separate appointment prior to your provider appointment this interview will determine your fee for services based on a sliding fee scale discount according to federal Poverty Level guidelines. During this interview if you or your household members are eligible for public assistance programs such as Medicaid, CHIP, or other Texas Assistance programs.
If you live with your parents or another relative, you may need them to attend this program registration interview.
We offer full medical services, including:
- Annual Physicals / well visits
- Sports Physicals
- Sick visits (e.g., cough, sore throat, stomach pain)
Confidential services are also available for:
- Family planning and birth control services for teens
- Mild anxiety or depression
- Teen High-Risk Behaviors
- Teen menstrual concerns
- Coping with chronic conditions
- Arrive early. Be ready to fill out a few forms. Who knows? We might be able to see you ahead of schedule.
- Know what questions to ask. It's okay to bring a list!
- Be courteous.
- Be honest with us. We can't provide the best care you unless you tell us what's really going on.
New patients will need to complete the:
Existing patients may need to complete medication updates and brief screening questionnaires to see how you’re doing.
You should plan for one to two hours; however, it can be much shorter especially for established patients.
- Front Desk Staff. Receives documents and payments for visit (i.e., check-in/check-out).
- Medical Assistants. Prepares you to see the provider by checking vital signs (e.g., weight, blood pressure) and asking you questions.
- Providers (Physicians, Nurse Practitioners). Listens to your reasons for visiting and asks follow-up questions, examines your health, and recommends treatments.
- Nurses. Coordinates your care team, manages your referrals, and answers questions about your health.
- complete lab work or vaccines as needed;
- visit outside facility for labs or imaging studies;
- pick up medication at the pharmacy; and
- schedule follow-up visit to monitor the reason for visit.
- Be sure to ask for a patient plan before leaving the clinic. Care instructions and medication information will be included in the written plan.
- Sign up for the Patient Portal. You can use the Portal to send direct messages to your care team.